Terms, complaints and payment
Terms and conditions
1. I reserve the right to dispose of uncollected equipment after 90 days.
2. Payment is due on completion of any work.
3. I reserve the right to charge £85 for appointments cancelled with less than 24 hours notice.
Payment
Pay with a card here.
Buy me a coffee here.
Reviews
I’d massively appreciate it if you could leave a me a review on Google Maps, Which? or Yelp.
Complaints
Though rare, there may be times when you’re not completely happy. Please contact me straight away by phone, email or post. If writing, please get proof of posting. I aim to respond within five days and will arrange a convenient date to view and / or remedy the situation within 28 days. In the unlikely event I am unable to resolve the things to your satisfaction it may be necessary to use a complaints service. When both parties agree a ‘deadlock’ has been reached you can escalate your complaint to an Alternative Dispute Resolution (ADR) service via my Which? Trusted Traders Endorsement. To do so please contact Which? Trusted Traders on 02922 670 040.